Software Is Eating The World

User Experience Researcher

Palo Alto, CA, US

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Robinhood is democratizing access to America’s financial system. Our platform offers commission-free investing in U.S. stocks, ETFs, options, and cryptocurrencies. Robinhood Financial, our broker-dealer, is the fastest-growing brokerage ever, with over four million users and billions of dollars in transaction volume. Robinhood has received the Apple Design Award, the Google Material Design Award, and was named Fast Company’s 11th Most Innovative Company in the World.

We’re backed with $539 million in capital from top-tier investors such as DST Global, NEA, Index Ventures, Thrive Capital, Sequoia, and KPCB, and valued at $5.6 billion. Robinhood is headquartered in Menlo Park, California with a regional office in Lake Mary, Florida.

About the role:

One of Robinhood’s core principles is to listen to our customers. We’re looking for someone to join our talented team of UX Researchers, whose job is to be the voice of the customer at all points in the product development cycle.

Someone in this role will own the end-to-end research process. You’ll work closely with the product and design teams to identify and answer high priority questions across existing and new products. You’ll design and execute research to help us understand users’ attitudes and behaviors, and will communicate research findings proactively in compelling ways - including making specific recommendations to the product team.

Some things we consider critical to being a User Experience Researcher: