Software Is Eating The World

Insights Program Manager, Expert Services

United States of America

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The PagerDuty Insights team focuses on enabling our customers to most effectively leverage our platform to achieve their business goals. We partner with our key customers to provide large scale onboarding; custom integrations, service modeling, and provisioning users, teams, services, schedules, and escalation policies. Our Digital Insights Operational Maturity subscription service provides customers with rich human factors analytics combined with monthly review and recommendations meetings.

Our Expert Services team is responsible for rapid onboarding, Operations Health optimization, and custom development for our key customers through:


The Expert Services Project Manager is responsible for managing our large projects (mid market and enterprise customer accounts) from inception to completion. This position serves as liaison between the company and client in order to ensure that all targets and requirements are met and that projects are completed on schedule and within budget.


Project Manager Responsibilities:


Position Requirements:


Benefits to Get Excited About

PagerDuty is the leading digital operations management platform for businesses. Our global teams work together, iterate constantly, and solve complex problems to help our 11,000+ customers deliver beautiful customer experiences powered by happy teams and healthy software. PagerDuty is a place where you can do some of the most interesting, impactful, challenging, and exciting work of your career.

PagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. 

PagerDuty uses the E-Verify employment verification program.