Software Is Eating The World

Engineering Manager

Toronto, CA

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Why We Need You


We are actively seeking an Engineering Manager to lead a team of passionate engineers, where you will have the opportunity to shape and scale the culture as PagerDuty continues its growth. Your team will own some of the most critical systems at PagerDuty and deliver innovative product features through continuous iteration.

At PagerDuty, we are building an incident management solution to help companies triage, fix, notify, and respond to issues before customers are aware of them. Startups, Fortune 500 companies, and everything in-between rely on us in mission-critical times to make sure their businesses stay up and running. We are not afraid to use the the latest and greatest technologies in our production environments. We are looking for an Engineering Manager that can help us grow and mature as an Engineering organization and help their teams deliver great experiences directly to our customers.


How You Contribute to Our Vision:  Key Responsibilities



About You:  Skills and Attributes



Minimum Requirements



Preferred Qualifications



Benefits to Get Excited About


In addition to working with deeply passionate and intelligent people in a dynamic and open environment, we also offer:



How We Work


PagerDuty Engineering teams are set up to be mini innovation pods. We practice what we preach, and believe that every engineer can build great products to delight our thousands of customers.
 
Teams are set up to be able to achieve success autonomously while remaining accountable for results. Every team has full vertical ownership of their own services and are able to release as frequently as they want to. We practice the mantra of ‘Code It. Ship It. Own It.’ and believe that teams are most successful when they are able to own every decision in order to run their software. Every team gets to be a part of our growth by building highly resilient and durable software that scales from our startup customers to Fortune 100 companies.
 
We deploy over 1000 times a month and every engineer is able to ship high quality software to production on their own. Teams own their own tests and yes, we use PagerDuty to manage incidents. Teams own their own way of working and can use the agile practices of their choice to work collaboratively via incremental delivery.
 
We support engineers to explore ideas via monthly Hack Days, actively attackour own infrastructure weekly to learn and get better, host an annual internal technical conference called PagerCon, ask our engineers to represent PagerDuty at industry events, and contribute to the open source community.
 
Each team has a dedicated Engineering Manager, Product Owner, and agile coach to help support our people and teams to be successful. We believe that Management is a separate skill set and have different career paths for our engineers and managers including a full ‘stay technical’ career track.


About Us


PagerDuty is the leading digital operations management platform for businesses. Our SaaS-based solution empowers over 9,000 small, mid-size and enterprise global customers such as Comcast, eHarmony, Slack and Lululemon with the insight to intelligently respond to critical disruptions for exceptional customer experience. PagerDuty was founded to deliver a new and innovative approach to increase business response and efficiency. We follow agile methodology to build software that enables full-stack event intelligence, response orchestration, continuous learning and delivery, and facilitate the journey towards improved application, system, and service performance and availability. When brand reputation depends on customer satisfaction, PagerDuty arms businesses with the insight to proactively manage incidents and events that may impact customers across your IT environment. We were recently included in the 2016 Deloitte Technology Fast 500, Inc. 500 and Forbes Cloud 100 lists. 

Our dedication to our customers, collaborative spirit, ‘risk, fail, learn’ attitude, and a Get Stuff Done ethos drive innovation through our product and our culture.  We are incredibly proud of our people programs that enable our employees to deliver their best every day.  From our performance achievement philosophy to our great benefits, our robust culture of recognition to our commitment to inclusion and diversity, solving complex technical problems to delivering an amazing customer experience, PagerDuty is where you can do the some of the best work of your career.

Learn more at www.pagerduty.com. Follow our blog and connect with us on TwitterLinkedInYouTube and Facebook.



PagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status.

Our stewardship of the data of many thousands of customers means that a background check is required to join PagerDuty.  We will, nonetheless, consider qualified applicants with arrest and conviction records in accord with applicable law.

PagerDuty uses the E-Verify employment verification program.